Between them, they have over 60 years’ combined experience in leading high-performance teams, including in the most challenging of operational environments such as Afghanistan, Iraq, Sierra Leone, Timor Leste and on counter terrorism and special recovery operations.
Their interest in resilience began after witnessing first-hand the markedly different reactions that ostensibly similar individuals had to stressful events, including the gruelling SAS selection course and the incredible demands of leading high-performance teams in Special Operations missions – life and death situations with national strategic implications. These experiences fuelled a deep desire to understand exactly what resilience was and – crucially – how it could be developed and improved in individuals and organisations.
The authors’ knowledge is unique. Through their own experiences, as well as applied research conducted over a period in excess of fifteen years, Dan, Ben and Tim sought to identify the constituent elements of stress and resilience and develop a model that was dynamic, multi-factorial and modifiable. The result was the Resilience Shield – a highly applied model of resilience that identifies the key characteristics of this mercurial quality and provides a framework for defence against the chronic and acute stressors that impact all of us on a daily basis. While this concept originated on the battlefield, Dan, Ben and Tim are firmly of the belief that the resilience secrets of elite soldiers are universally applicable, a belief reinforced by the successful implementation of Resilience Shield programs within organisations as diverse as elite policing units, business conglomerates and accounting firms.